The service is projected to start October 24th and run Monday thru Saturday, 6 am to 8 pm, but those hours may be adjusted as the service determines when it is most needed. It covers most areas in Conway city limits.
THEY ARE OFFERING FREE RIDES TO AND FROM THE POLLS, STARTING OCTOBER 24TH AND RUNNING THROUGH ELECTION DAY, NOVEMBER 8TH.
The service will operate with two vehicles in circulation during service hours, supported by a dedicated supervisor and dispatcher and multiple drivers, as well as the METRO operations, customer service, maintenance, accounting, public engagement, human resources, safety, information technology and legal teams. The service is designed to accommodate up to 100 passenger trips per day and can be adjusted as demand changes.
Initial service vehicles are 2022 Lonestar Promaster 3500s that are accessible, low-floor transit vehicles. The vans have manual, fold-out wheelchair ramps and can accommodate up to seven riders.
Once the service is launched, METRO Connect Conway rides may be booked using a smartphone app, the free Transloc Microtransit App, or by using a dial-in phone number. METRO Connect Conway fares are $2 per person per trip and may be paid via the free Token Transit app or exact change.